Contact Us
We're here to help you succeed in your scholarship journey. Reach out with questions, feedback, or support needs.
General Inquiries
Questions about our platform, features, or scholarship opportunities
info@getscholarshipedge.com
Response within 24 hours
Technical Support
Help with account issues, platform functionality, or technical problems
support@scholarshipedge.com
Response within 12 hours
Privacy & Security
Data protection concerns, privacy questions, or security issues
privacy@scholarshipedge.com
Response within 48 hours
Feedback & Suggestions
Share ideas for improvements or report bugs and issues
feedback@scholarshipedge.com
Response within 3 business days
Send Us a Message
Frequently Asked Questions
Response times vary by inquiry type: Technical support within 12 hours, general questions within 24 hours, and privacy concerns within 48 hours. For urgent issues affecting your scholarship applications, please mark your email as "Urgent" in the subject line.
Include your account email, detailed description of the issue, steps you've tried, browser/device information, and screenshots if applicable. The more details you provide, the faster we can help resolve your issue.
While we can't write your applications for you, we're happy to help with platform features, provide guidance on using our tools effectively, and direct you to our comprehensive resources section with expert tips and strategies.
Currently, we provide support exclusively through email to ensure we can give each inquiry the detailed attention it deserves and maintain a record of our conversations for follow-up assistance.
Support Hours
Email Support
Available 24/7 - We monitor emails continuously and respond according to the timeframes listed above.
Business Hours
Monday - Friday: 9 AM - 6 PM EST
Saturday - Sunday: Limited support for urgent issues
Tip: Check our Help Center for instant answers to common questions before reaching out.